Meaning and scope of Business Marketing, Characteristics of Business Markets, Differences between Business and Consumer Marketing, Environment of Business Marketing.
Business to Business Marketing Strategy Planning Process, Sustaining Customer Relationships, Assessing Market Opportunities, Business Market Segmentation and Positioning.
Managing Product Innovation, Business to Business Product Decisions, Pricing objectives and methods for Business Markets.
Advertising and Sales Promotion, Managing the Personal Selling Function, Trade Fairs and Exhibitions.
Channel Strategy, Dealer Evaluation, Formulating Channel Strategy, Physical Distribution and Customer Service
Text Books
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