Performance Management

Paper Code: 
EMH 425
Credits: 
4
Contact Hours: 
60.00
Objective: 
  • To apprise the students about the importance of Performance Management in organizations and impart an understanding of the process of managing performance to achieve the organization’s current and future objectives.
12.00
Unit I: 

Foundations of Performance Management : Concept and Philosophy underlying Performance Management, Significance, Objectives, Pre-requisites, and Characteristics of Effective Performance Management, Performance Management versus Performance Appraisal; Performance Management and Strategic Planning, Performance management Process-Conceptual Model, Overview of Strategies for Performance Management.

12.00
Unit II: 

Planning and Implementation of Performance Management:
Overview of Performance Planning, Defining Performance and Selecting a Measurement Approach, Developing Job Descriptions, Defining Performance Standards, Key Result Areas, Competencies and Skills, Characteristics of Effective Performance Metrics.
 

12.00
Unit III: 

Performance Appraisal: Characteristics of effective Appraisals; Methods of Performance Appraisal; Designing Appraisal Forms; Implementing Performance Appraisal Process, Performance Review Discussions.

12.00
Unit IV: 

Performance Monitoring:
Improving Quality of Performance Ratings; 360 Degree Appraisal; e-Appraisal, Performance Monitoring; Performance Management Documentation; Annual Stock Taking, Performance Management Audit.
 

12.00
Unit V: 

Other Performance Management and Development Issues: Coaching, Counselling and Mentoring; Potential Appraisal, Competency Mapping; Performance Related Pay; Implementing Performance Management System-Strategies and Challenges. Role of HR Professionals in Performance Management, Ethical and Legal Issues, Appraisal and Management Practices in Indian Organizations

References: 

Text Books:

  1. Agunis, H.(2008), Performance Management, Second Edition, Pearson Education, New Delhi.
  2. Kohli, A.S.& Deb, T.(2009). Performance Management. Oxford University Press, New Delhi.

Suggested  readings:

  1. Bagchi.,S.N.(2010). Performance Management, Cengage Learning, New Delhi.
  2. Smither, J.W. (2009), Performance Management: Putting Research into Practice. Wiley.
  3. Rao, T.V.(2008), Performance Management and Appraisal Systems: HR Tools for Global Competitiveness, Response Books: A division of Sage Publications.
  4. Kandula, S.R.(2007), Performance Management, PHI of India, New Delhi.