Organization Development: Nature, Origin and Process ( Functional Electives HR)

Paper Code: 
MBH - 421
Credits: 
4.0
Contact Hours: 
40.00
Max. Marks: 
100.00
Objective: 
  • The course is designed to assist students to understand the processes of change in organizations and implement various behavioural science principles and practices in the form of interventions towards the goals of effective organization development.
4.00
Unit I: 
Introduction

Definition, Introduction & Foundations of Organizational Development: Conceptual Framework of OD, History of OD, First order & Second order Change, Values, assumptions & believes in OD, Characteristics of OD, Participation & Empowerment, Teams & Teamwork, Parallel learning structures

10.00
Unit II: 
Managing the OD Process

Components of OD process, Diagnosis, Diagnosing the system, its subunits & processes, diagnosis using the Six-box Organizational Model, the program management concept: phases of OD programs, Third Wave Consulting: The Action component, The program management component

14.00
Unit III: 
OD Interventions

Definition, factors to be considered, choosing & sequencing intervention activities, classification of interventions: individual (coaching, counseling, training, behavioral modeling & mentoring), group (conflict management, group facilitation, group learning, self-directed work teams, team building & virtual teams), technical (structures, technologies, positions etc) & strategic interventions (techno structural)

6.00
Unit IV: 
Organizational Change

Concept, Scope, Resistance to Change: Individual Resistance, Organizational Resistance to change, Overcoming Resistance to Change. Approaches to Managing Organizational Change: Lewin’s Three-Step Model, Action Research, Change Agents’ , external and internal change agents, Skills, Knowledge and Style of change agents, Role of change agents in Implementing Change

6.00
Unit V: 
Contemporary Issues

The Future & OD: The changing environment, Fundamental strengths of OD, Implications of OD for the client, ethical standards in OD, OD’ future, OD consultants role, issues in consultant-client relationship.

Essential Readings: 
  • Organization Design & Development: Concepts & applications, Dr. Bhupen Srivastava, Biztantra, 2007
  • An experiential approach to Organization Development, Harvey, D.F. & Brown, D.R., 8th  edition, 2010, Prentice Hall.
  • Organizational Development: Behavioral Science Interventions, French.L.Wendell, Bell.H.Cecil, Pearson Education

 

References: 
  1. Organization Development-Values, Process & Technology, Margulies, N. & Raia, A.P., TMH.
  2.  Organizational Theory & Design, Richard L Daft, Cengage Learning, 8th Edition, 2009
  3. “OD Intervention and Change Management: In search of Rhythm Devine”, Aniruddh Banerjee & Rajlakshmi Saikia, The Human Factor, May-July 2006, Vol. 1, Issue 2, pp. 7-13.
  4. “No quick fix in managing change”, Nilesh Mitra, The Human Factor, May-July 2006, Vol.1, Issue 2, pp. 81-84.