Organization Development

Paper Code: 
EMH 424
Credits: 
4
Contact Hours: 
60.00
Objective: 
  • The course is designed to assist students to understand the processes of change in organizations and implement various behavioral science principles and practices in the form of interventions towards the goals of effective organization development.
12.00
Unit I: 

Introduction:
Definition, Introduction & Foundations of Organizational Development : Conceptual Framework of OD, History of OD, First Order & Second order Change, Values, Assumptions & believes in OD, Characteristics of OD, Participation & Empowerment, Teams & Teamwork, Parallel learning structures.
 

12.00
Unit II: 

Managing the OD Process:
Components of OD Process, Diagnosis, Diagnosing the system, its subunits & processes, diagnosis using the Six-box Organizational model, the program management concept: Phases of OD programs, Third Wave Consulting: The Action Component, The program management component.
 

12.00
Unit III: 

OD Interventions:
Definition, factors to be considered, choosing & sequencing intervention activities, classification of interventions: Individual (coaching, counselling, training, behavioural modelling & mentoring), group (conflict management, group facilitation, group learning, self-directed work teams, team building & virtual teams), technical (structures, technologies, positions etc) & strategic interventions (techno structural).
 

12.00
Unit IV: 

Organizational Change:
Concept, Scope, Resistance to Change: Individual Resistance, Organizational Resistance to Change, Overcoming Resistance to Change. Approaches to Managing Organizational Change: Lewin’s Three-step Model, Action Research, Change Agents, external and internal change agents, skills, Knowledge and style of change agents, Role of change agents in Effective Change.
 

12.00
Unit V: 

Contempory Issues:
The Future & OD: The changing environment, Fundamental strengths of OD, Implications of OD for the client, ethical standards in OD, OD’ Future, OD Consultants role, issues in consultant-client relationship.
 

*A minimum of one case study will be discussed per unit of the syllabi.

References: 

Text Books:

  1. Organization Design & Development : Concepts & applications, Dr. Bhupen Srivastava, Biztantra.
  2. An experiential approach to Organization Development, Harvey, D.F. & Brown, D.R., 3rd edition, PH.
  3. Organizational Development : Behavioral Science Inverventions, French. L. Wendell, Bell.H.Cecil, Pearson Education.

Suggested  readings:

  1. Organization Development-Values, Process & Technology, Margulies, N. & Raia, A.P., TMH.
  2. Organizational Theory & Design, Richard L Draft, Cengage Learning, *th Edition.
  3. OD Intervention and Change Management : In search of Rhythm Devin”, Aniruddh Banerjee & Rajlakshmi Saikia, The Human Factor, May-July 2006, Vol. 1,.Issue 2, pp.7-13.