Operations Management

Paper Code: 
EMP 324
Credits: 
4
Contact Hours: 
60.00
Max. Marks: 
100.00
Objective: 

The course is designed to enable students appreciate the strategic significance of operations management in highly competitive global economy and to introduce various principles, concepts, tools and techniques developed in the area of operations management over the years. It is envisaged that students would gain a conceptual understanding of the subject and relate them to practical applications in real life situation.

12.00
Unit I: 

Introduction to Operations Management: Nature & Scope of Operations Management, Historical Evolution of Operations Management, Systems Perspectives of Operations Management, and Relationship of Operations Management with other Functional areas, Operations Strategy, Recent Trends in the field of Operations Management.

12.00
Unit II: 

Product Development: Product Development Process, Concurrent Engineering, Tools and Approaches in Product Development Viz: Quality Function Deployment, Design for Manufacturability, Design for Assembly, Design for Quality, Mass Customization.

12.00
Unit III: 

Process Selection and Facilities Layout:Determinant of Process Selection, Process-Product Matrix, Types of Layouts, Line Balancing, Facilities Location, Work Measurement and Job Design.

12.00
Unit IV: 

Demand Forecasting; Capacity Planning; Resources Planning; Aggregate Production Planning Materials, Requirement Planning, Scheduling, Theory of constraints and Synchronous Manufacturing; Lean Management and Just in Time Production; Supply Chain Management; Inventory Planning and Control.

12.00
Unit V: 

Quality Management, Quality:Definition, Dimension, Cost of Quality, Continuous Improvement (Kaizen), ISO (9000&14000Series), Quality Awards, Statistical Quality Control: Variable and Attribute, Process Control, Control Chart, Total Quality Management.

 

 

* A minimum of one case study will be discussed per unit of the syllabi.

References: 
  1. Mahadevan B.(2010). Operations Management: Theory and Practice, 2nd Edition, Pearson Education.
  2. Chase, R.B, et. Al(2010), Operations Management For Competitive Advantage, Tata Mc Graw Hill, New Delhi.
  3. Stevenson W.J(2007). Operations Management, 9th Edition, Tata MC Graw Hill, New Delhi.

Suggested Readings:

  1. Gaither Norman and Frazier G. (2004). Operations Management, 9th Edition, Cengage Learning.
  2. Chary, S.N. and Paneerselvam R.(2009). Production and Operations Management, Tata McGraw Hill, New Delhi.
  3. Terry Hill (2005), Operation Management. Palgrave McMillan.