Managing People and Performance in Organizations (Functional Electives HR)

Paper Code: 
MBH- 424
Credits: 
4.0
Contact Hours: 
40.00
Max. Marks: 
100.00
Objective: 
  • To understand the meaning and importance of the terms performance management and performance evaluation.
  • To explore different types of performance management and evaluations criteria, techniques and programmes.
  • To understand the process of review, feedback, counselling and the skills required for it.
8.00
Unit I: 
Introduction to Performance Management

Concepts and Issues, Role of Performance Management in Organisational Development; Appraisal System and Its Implications–What is appraised? Who appraises? Periodicity of appraisal, Applications of Performance Appraisal

8.00
Unit II: 
Performance Management Systems implementation

Determinants of performance, performance dimensions, approaches to measuring performance, diagnosing the causes of poor performance, differentiating task from contextual performance, choosing a performance measurement approach. Measuring results & behaviours, Potential Appraisal Process and Techniques

8.00
Unit III: 
Performance management & employee development

Personal development plans, performance management & reward systems: performance linked remuneration system, performance linked career planning & promotion policy

8.00
Unit IV: 
Performance Management: HRD and competency mapping

Role of the HRD Department in effective performance management system, competency analysis and competency mapping

8.00
Unit V: 
Performance linked Compensation Management & performance consulting

Development of First, Second, Third generation Balanced scorecard: key components. Performance consulting: concept, need and role, designing & using performance relationship maps

Essential Readings: 
  • Performance Management, Herman Aguinis, Pearson Education, 2007
  • Performance Management: Its about performing, not just appraising, Chadha, Prem, McMillan, 2003
References: 
  1. Performance Management: Key Strategies and Practical Guidelines,Armstrong, Kogan Page, 2006
  2. Appraising and Developing Managerial Performance, T.V. Rao, 2004, Sage Publications.
  3. Performance management A.S.kholi, 2008, OUP India