Learning, the forces influencing working & learning, classification of learned capabilities, learning theories-reinforcement theory, social learning theory, goal theories, need theories, expectancy theories, adult learning theory, information processing theory; the basic principles of learning, the learning process, mental & physical processes, the learning cycle, age influences on learning, instructional emphasis for learning outcomes
Introduction, relationship, meaning, designing effective training, forces influencing working & learning, training practices, strategic training, training needs assessment. Transfer of learning: introduction, training design, work environment characteristics influencing transfer, organizational environments encouraging transfer, implementation of the training programme
Traditional training methods: presentation methods, hands-on methods, group building methods. Choosing training methods. E-learning & use of technology in training, , developing effective online learning, blended learning, simulations, mobile technology & training methods, intelligent tutoring systems, distance learning, technologies for training support, learning management systems, systems for training delivery
Reasons for evaluating training, overview of the evaluation process, outcomes used in the evaluation of training programs, determining whether outcomes are good, evaluation practices, evaluation designs, threats to validity, types of evaluation designs, considerations in choosing as evaluation designs, determining ROI, determining costs, measuring human capital & training activity. Employee Development: introduction, approaches to employee development, the development planning process, company strategies for providing development, special issues in training & employee development
The future of learning & development: introduction, learning for virtual work arrangements, focus in content & use of multiple delivery methods, capturing & sharing intellectual capital, performance analysis & learning for business enhancement, use of training partnerships & outsourcing training, training & development from a change model perspective.