Enterprise wide information system, Custom built and packaged approaches, Needs and Evolution of ERP Systems, Common myths and evolving realities, ERP and Related Technologies, Business Process Reengineering and Information Technology, Supply Chain Management, Online Analytical Processing (OLTP), Customer Relationship Management (CRM),Data Warehousing, Data Mining, ERP Drivers, Decision support system.
ERP Benefits classification, Present global and Indian market scenario, milestones and pitfalls, Forecast, ERP Market players, Evaluation criterion for ERP product, ERP Life Cycle: Adoption decision, Acquisition, Implementation, Use & Maintenance, Evolution and Retirement phases,CAD/CAM,MRP,DRP,JIT & KANBAN,PDM, Role of SDLC/SSAD
Finance, Production planning, control & maintenance
Sales & Distribution, Human Resource Management (HRM)
Inventory Control System, Quality Management, Hidden costs, Consultant Employees, Human Resource
Framework for evaluating ERP acquisition, Analytical Hierarchy Processes (AHP), Role of consultants, vendors, and users in ERP implementation; Implementation vendors evaluation criterion, ERP Implementation approaches and methodology, ERP implementation strategies, ERP Customization.
Evaluation and selection of ERP package ,Project planning,
Implementation team training & testing ,End user training & Going Live, Post Evaluation & Maintenance , ROI of ERP implementation,
Model for improving ERP effectiveness, Hidden costs, ERP success inhibitors and accelerators, Management concern for ERP success, Strategic Grid: Useful guidelines for ERP Implementations.
ERP New channels & new market,Faster implementation methodologies Introduction of ERP tools,oncept of E-Governance: Concept, E-Governance frame work, area of application like public sector, service industry.
Case Studies Development and Analysis of ERP Implementations in focusing the various issues discussed in above units through Soft System approaches or qualitative Analysis tools, Learning and Emerging Issues, ERP and ECommerce.
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