Business Process Re-engineering (Functional Electives IT & Systems)

Paper Code: 
MBS -622
Credits: 
4.0
Contact Hours: 
40.00
Max. Marks: 
100.00
Objective: 
  • To get an exposure on the various aspects of business process reengineering
  • To understand the steps to be followed in implementing the process reengineering in business enterprises.
  • To make use of information technology for reengineering purpose in business enterprises.
8.00
Unit I: 
Introduction

Changing business scenario, Definitions on business process, Definitions on business process reengineering and Comparison with other performance improvement concepts, Reasons & Benefits for Reengineering.

8.00
Unit II: 
BPR and Change Management

Preparing for change, Planning for change, Designing change, Evaluating change, To or Not To Outsource.

8.00
Unit III: 
Process Design, Analysis And Mapping

Functional areas in business enterprises, Process performance metrics, Mapping the process flow.

Transforming The New Process: Behavioral reengineering, Implementing the new process, Process Management.

8.00
Unit IV: 
Relevance of IT enablers in BPR

Significance of BPR in implementation of software products. Integration of BPR With Electronic commerce, e-Business, Supply chain management.

8.00
Unit V: 
Reengineering Scenario

BPR in India- The State of the art, Analysis, Imperatives.

Issues Related To Human Factor In Business Enterprises: Change in attitude, Training, Leadership.

Essential Readings: 
  • Michael Hammer & James Champy – Reengineering the Corporation – A manifesto for Business Revolution – Nicholas Brealey UK 2001.
  • Michael Hammer – Beyond Reengineering – Harper Collins Publishers INC New York.
References: 
  1. Gerard Burke & Joe Peppard (edited) – Examining business process re-engineering – Kogan Page Ltd. London.
  2. Lon Roberts – Process Reengineering the - Key to Achieving Break Through Success – Tata McGraw – Hill Publishing Company Ltd. New Delhi.
  3. Warren Winslow – Strategic business transformation – The McGraw – hill Companies – England
  4. Dr. Johnson A Edosomwan – Organizational Transformation and Process Reengineering – Kogan Page Lted. London
  5. Cheryl Currid & Company – The Reengineering Tool Kit – Synergy Books International Malaysia