Business Process Re-engineering

Paper Code: 
EMS 624
Credits: 
4
Contact Hours: 
60.00
Objective: 
  • To get an exposure on the various aspects of business process reengineering
  • To understand the steps to be followed in implementing the process reengineering in business enterprises.
  • To make use of Information Technology for reengineering purpose in business enterprises.
     
12.00
Unit I: 
Introduction:

Changing business scenario, Definitions on business process, Definitions on business process reengineering and Comparison with other Performance Improvement concepts, Reasons & Benefits for Reengineering.
 

12.00
Unit II: 
BPR and Change Management:

Preparing for change, Planning for Change, Designing change, Evaluating Change, To or Not To Outsource.
 

12.00

Process Design, Analysis and Mapping:Functional areas in business enterprises, Process Performance metrics, Mapping the Process flow.
Transforming The New Process: Behavioral reengineering, Implementing the new process, Process Management.
 

12.00

Relevance of IT enablers in BPR: Significance of BPR in implementation of software products.
Integration of BPR with Electronic Commerce, e-business, Supply Chain Management.
 

12.00

Reengineering Scenario: BPR in India- The State of the art, Analysis, Imperatives.
Issues related to human factor in Business Enterprises: Change in attitude, Training, Leadership.
 

References: 

Text Books:

  1. Michael Hammer & James Champy-Reengineering the Corporation- A manifesto for Business Revolution-Nicholas Brealey Uk 2001.
  2. Michael Hammer-Beyond Reengineering-Harper Collins Publishers INC New York.

Other Readings:

  1. Gerard Burke & Joe Peppard (edited)-Examining business Process Re-engineering-Kogan Page Ltd. London.
  2. Lon Roberts- Process Reengineering the- Key to Achieving Break Through success- Tata McGraw-Hill Publishing Company Ltd. New Delhi.
  3. Warren Winslow-Strategic Business Transformation- The McGraw-hill Companies-England.